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What we collect

We may collect the following:

  • Anonymous information about your use of our site. This includes details of your visits such as pages viewed. We use Google Analytics to collect, anonymise and collate this data. We also analyse the web server logs. None of this includes personal information.
  • Information provided voluntarily by you. For example, when you apply for a job.
  • Information that you provide when you communicate with us by any means.

How we use the information we gather

We use this information for the following reasons:

  • To answer your enquiries.
  • To improve our products or services.
  • To assist with our recruitment process.

Security

We are committed to ensuring that your information is secure. We have physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. We do not control the content of those websites, so cannot be responsible for the privacy of any information that you provide whilst visiting them. Such sites may have a different privacy policy.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Under the Data Protection Act 1998 you may request details of personal information that we hold about you. If you would like a copy of the information held about you please write to BIA Analytical Ltd, c/o Qubis Ltd, 63 University Road, Belfast BT7 1NF. Northern Ireland. There may be an administration fee.

If you believe that any information we are holding about you is incorrect or incomplete please write to us at the above address.


Useful Words and Phrases

The following words and phrases (used in bold) have particular meanings in the Data Protection Laws and are used throughout this Privacy Notice:

Controller

This means any person who determines the purposes for which, and the manner in which, any personal data is processed.

Data Protection Laws

This means the laws which govern the handling of personal data. This includes the General Data Protection Regulation (EU) 2016/679 and any other national laws implementing that Regulation or related to data protection.

Data subject

The person to whom the personal data relates.

ICO

This means the UK Information Commissioner’s Office which is responsible for implementing, overseeing and enforcing the Data Protection Laws.

Personal data

This means any information from which a living individual can be identified.

This will include information such as telephone numbers, names, addresses, e-mail addresses, photographs and voice recordings. It will also include expressions of opinion and indications of intentions about data subjects (and their own expressions of opinion/intentions).

It will also cover information which on its own does not identify someone but which would identify them if put together with other information which we have or are likely to have in the future.

Processing

This covers virtually anything anyone can do with personal data, including:

  • obtaining, recording, retrieving, consulting or holding it;
  • organising, adapting or altering it;
  • disclosing, disseminating or otherwise making it available; and
  • aligning, blocking, erasing or destroying it.

Processor

This means any person who processes the personal data on behalf of the controller.

Special categories of data

This means any information relating to:

  • racial or ethnic origin;
  • political opinions;
  • religious beliefs or beliefs of a similar nature;
  • trade union membership;
  • physical or mental health or condition;
  • sexual life; or
  • genetic data or biometric data for the purpose of uniquely identifying you.

What personal data do we collect?

The sections below set out the categories of personal data we may ask for at each stage of your application for a job with us. Some data may not be required depending on the type of role you are applying for. The reasons we need each category of data are set out in the section ‘Why do we need your personal data’.

If you choose not to provide us with any of these categories of information, your application may be rejected or it could affect our ability to process your application.

Pre-application:

If you contact us with any questions prior to submitting an application for a job, we will keep a record of your name and contact details, as well as details of any question you have asked.

If you submit an application or send us a CV:

If you submit an application for a job with us, we will ask you for:

  • Your contact details, including your name, address, e-mail address and telephone number.
  • Details of your relevant education and employment history.
  • Details of referees.
  • Information for the purposes of Equal Opportunities Monitoring, your response to which is optional.

If you submit a CV to us and it contains additional information, we will process whatever information you provide in your CV.

In addition at the application stage we will ask you if you have a right to work in the United Kingdom. Your response to this question may be subject to automated decision making, as our policy for the majority of roles is to only offer positions to those with a right to work. Please note your rights in relation to automated decision making which are set out in the “Your Rights” section below.

Assessment stage:

If you are successful in our initial shortlisting stage, we may invite you for an interview, assessment day, or to complete online tests. Information will be generated by you and by us during this process. For example, you might complete written tests, undertake group exercises, take psychometric tests or we might take interview notes.

If we make you a conditional offer:

If we make you a conditional offer of employment, we may gather further personal data before deciding whether to make you a final offer, to check:

  • Proof of your identity.
  • Proof of your qualifications.
  • Pre-employment health questionnaire.
  • Right to Work checks.
  • Professional and personal references.

If we make and you accept a final offer:

We will require further information from you in order to meet our obligations as an employer, such as your bank details so that we can pay your salary. How we process your information as an employee is set out in our Staff Privacy Notice which you will have access to when you start your employment.

Personal information provided by third parties:

Most of the personal data we process about you when you apply for a job is information that you give us directly, or is generated through the recruitment exercise. However, some information we gather from the third parties below.

Recruitment Agency: We fill some of our roles through recruitment agencies. If you apply for a role through them, they will pass us details of your name, contact details, CV, notes of interview with the agency.

Your former employer and other referees: If you apply for a role with us, we will contact your referees directly, using the details you provide in your application, to request a reference.

Psychometric test provider: If you are required to take psychometric tests, the test provider will send us your responses, score and any other analysis that they carry out based on your responses.

Legal grounds for processing personal data

We have set out below a description about each of the legal grounds on which we process your personal data.

Reasons for processing your personal data:

Necessary for our legitimate interests: We process some personal data if doing so is in our legitimate interests as an employer. In order to do so, we have considered the impact on your interests and rights, and have put in place appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible. You have the right to object to the processing of your personal data on this ground. See section headed ‘Your Rights’ to find out how.

Necessary for the compliance of a legal obligation: We have to process some of your personal data in order to comply with certain legal obligations.

Additional conditions for processing special categories of data, or criminal offences data:

Necessary for compliance with our obligations under employment law: We have to process some of special categories of data in order to comply with certain of our legal obligations.

Necessary in the substantial public interest: The law allows us to process certain special categories of data where there is a substantial public interest. You have the right to object to the processing of your personal data on this ground. See section headed ‘Your Rights’ to found out how.

Necessary for the purposes of occupational medicine, including the assessment of your working capacity as an employee: We will process information about your health in order to assess your medical capacity to perform the job you have applied for.

Why do we need your personal data?

We use your personal data for the purposes listed in the table. We are allowed to do so on certain legal grounds which are also set out in the table (and which are explained further in the section ‘Legal grounds for processing personal data’).

Personal data:

Type of dataWhy do we need it?Legal grounds for processing
Contact details (name, email address, telephone number, home address)So that we can contact you about your application for a job with us.Legitimate interests
Education and employment history, and proof of qualificationsSo that we can assess your relevant experience and suitability for a job with us, and assess what your training needs would be if you started working for us.Legitimate interests
Information provided by professional and personal refereesSo that we can assess your relevant experience and suitability for a job with us.Legitimate interests
Information generated during the recruitment process itself (such as interview notes, psychometric test results and your answers to assessment questions)So that we can assess your relevant experience and suitability for a job with us. Psychometric tests help us understand your characteristics and working-style preferences.Legitimate interests
Information about your regulatory or other professional membershipsSo that we can comply with our legal obligation (and obligation to our professional insurers) to make sure that individuals carrying out certain regulated roles are appropriately registered.
So that we can assess your relevant experience and suitability for a job with us (where this is relevant for certain senior roles where there is no legal requirement to be registered with a regulator).
Compliance with a legal obligation

Special categories of personal data:

Type of dataWhy do we need it?Legal grounds for processing
Identity documents such as a copy of your passport (including information about your national origin) or other right to work documentationSo that we can comply with our obligation to check that our employees have the right to work in the UK.Necessary for complying with our legal obligations as an employer.
Information provided in our Equal Opportunities Monitoring form (such as information about your gender or racial origin)In order to promote and monitor diversity in our recruitment process.
Information gathered for these purposes will be used for the purposes of assessing diversity statistics across the organisation, and will not be used as a basis for making any decisions about you. If you choose not to provide this information (or later decide you would like us to delete information you have already provided for this purpose), this will have no bearing on your application or employment with us.
Necessary for reasons of substantial public interest.
Information about a disability which may affect the application process.To make reasonable adjustments to our application process for your disability.Necessary for complying with our legal obligations as an employer.
Pre-employment health data.To determine whether you are medically able to carry out the work you have been offered, and to assess whether any adjustments are needed to the work environment to enable you to carry out that work.Necessary for complying with our legal obligations as an employer.
Necessary for assessing your working capacity as an employee.

Who will have access to your personal data?

The table below lists some of our key service providers that act as our processors who will have access to your personal data. If you would like to know the names of our other service providers who provide typical services required by all companies to support our business, please contact us using the details at the start of this Privacy Notice.

We will also share your personal data with the police, other law enforcements or regulators where we are required by law to do so.

Transfers of your personal data outside the EEA:

We may need to transfer your personal data to Australia, USA, South Africa and the United Arab Emirates all of which are located outside the European Economic Area, for the purpose of allowing employees based in these countries to make an assessment on your suitability for a role. Typically this will only take place where there is an international element to the role being applied for.
Any transfer of your data will be carried out in accordance with the law to safeguard your privacy rights and give you remedies in the unlikely event of a security breach or to any other similar approved mechanisms. If you want to know more about how data is transferred, please contact us using the details in the section above.

How we keep your personal data secure:

We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities. We are able to provide further details on our security practices upon request.

When will we delete your data?

If your application for a job with us is unsuccessful or you do not accept our offer of employment, then we will delete all of the personal data gathered during the recruitment exercise six months after the relevant recruitment exercise has ended. This is so that we can:

  • Identify candidates who apply for multiple roles with us within that timeframe; and
  • Defend any legal claims arising from the recruitment process.

If you ask us to do so, we will keep the details of your application for a further six months beyond our normal retention period, so that we can proactively contact you should any further potentially suitable vacancies arise.

If your application for a job with us is successful and you start work as our employee, please see the Staff Privacy Notice for details of how long we will retain the data gathered during the recruitment exercise. If you apply for a new role with us when you are already our employee, this Privacy Notice applies in respect of any new information gathered during that application process, and the Staff Privacy Notice continues to apply in respect of any information we already hold by virtue of you being a current employee.


Your rights:

As a data subject, you have the following rights under the Data Protection Laws:

  • the right to object to processing of your personal data;
  • the right of access to personal data relating to you (known as data subject access request);
  • the right to correct any mistakes in your personal data;
  • the right to prevent your personal data being processed;
  • the right to erasure;
  • rights in relation to automated decision-making; and
  • the right to have your personal data ported to another controller.

These rights are explained in more detail below. If you want to exercise any of your rights, please contact us (please see “How to contact us”).
We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.
Please be aware that there are exceptions and exemptions that apply to some of the rights which we will apply in accordance with the Data Protection Laws.

Right to object to processing of your personal data:

You may object to us processing your personal data where we rely on a legitimate interest as our legal grounds for processing.
If you object to us processing your personal data we must demonstrate compelling grounds for continuing to do so. We believe we have demonstrated compelling grounds in the section headed “Why do we need your personal data”. The key point to note is that without processing your data, we will not know as much about you which could affect our assessment of your suitability for a job with us.

Right to access personal data relating to you:

You may ask to see what personal data we hold about you and be provided with:

  • a copy of the personal data;
  • details of the purpose for which the personal data is being or is to be processed;
  • details of the recipients or classes of recipients to whom the personal data is or may be disclosed, including if they are overseas and what protections are used for those oversea transfers;
  • the period for which the personal data is held (or the criteria we use to determine how long it is held);
  • any information available about the source of that data; and
  • whether we carry out an automated decision-making, or profiling, and where we do information about the logic involved and the envisaged outcome or consequences of that decision or profiling.

To help us find the information easily, please provide us as much information as possible about the type of information you would like to see.

Right to correct any mistakes in your information:

You can require us to correct any mistakes in your information which we hold. If you would like to do this, please let us know what information is incorrect and what it should be replaced with.

Right to restrict processing of personal data:

You may request that we stop processing your personal data temporarily if:

  • you do not think that your data is accurate. We will start processing again once we have checked whether or not it is accurate;
  • the processing is unlawful but you do not want us to erase your data;
  • we no longer need the personal data for our processing, but you need the data to establish, exercise or defend legal claims; or
  • you have objected to processing because you believe that your interests should override our legitimate interests.

Right to erasure:

You can ask us to erase your personal data where:

  • you do not believe that we need your data in order to process it for the purposes set out in this Privacy Notice;
  • if you had given us consent to process your data, you withdraw that consent and we cannot otherwise legally process your data;
  • you object to our processing and we do not have any legitimate interests that mean we can continue to process your data; or
  • your data has been processed unlawfully or have not been erased when it should have been.

Rights in relation to automated decision making:

In relation to our very limited automated decision making as set out in this notice, you have the right to contest any decision made and to request for human intervention in the process during human intervention. We shall consider your point of view in relation to such decision.

Right to data portability:

In some scenarios, you may ask for an electronic copy of your personal data which we hold electronically or you can ask us to provide this directly to another party. This right does not apply as we do not process your personal data based on your consent or on a contract with us.

What will happen if your rights are breached?

You may be entitled to compensation for damage caused by contravention of the Data Protection Laws.

Complaints to the regulator:

It is important that you ensure you have read this privacy notice – and if you do not think that we have processed your data in accordance with this notice – you should let us know as soon as possible. You may also complain to the ICO.
Information about how to do this is available on his website at www.ico.org.uk.


GDPR Policy

This website is operated by Hallmark Solutions. The privacy of our users is extremely important to us and therefore we encourage all users to carefully read our policy containing information on:

  • Who we are
  • How and why we collect, store, use and share personal information
  • How to contact us

Who are we?

Hallmark Solutions (‘we’ or ‘us’) collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which apply across the European Union (including the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

a. Personal information you provide to us

We collect the following personal information that you provide to us:

  • email address
  • phone number
  • company information

Some examples of when we collect this information include;

  • when purchasing services
  • when signing up to marketing emails
  • general enquiries

b. Personal information from other sources

We may receive information about you from other sources. This information includes:

  • public information
  • industry leaflets
  • flyers and brochures

We will add this information to the information we hold about you for the following purposes:

Market Research

c. Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • consent on their behalf to the processing of their personal data
  • receive any data protection notices on their behalf
  • consent on their behalf to the transfer of their personal data abroad.

How we use your personal information

We collect information about our users for the following purposes:

  • To identify users and manage their accounts, process orders and invoices, conduct research, statistical analysis and behavior analysis.

Who your information may be shared with

We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.

We will not share your personal information with any other 3rd Parties.

Marketing

We would like to send you information about our products, services, surveys, offers, and our business which may be of interest to you. Such information could be sent by email, post, telephone or automated call.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter etc). If you do opt in to receive such marketing from us you, can opt out at any time (please see ‘What are my rights?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

How long your personal information will be kept

We will hold your personal information for the following periods:

Name and address – 6 years, to satisfy UK tax law

These periods are no longer than necessary in each case.

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

(1). Consent

(2). Contract

(3). Legal obligation.

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We will also use technological and organizational measures to keep your information secure.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator where we are legally required to do so.

What are your rights?

Under the General Data Protection Regulation, you have the right to:

  • fair processing of information and transparency over how we use your personal information
  • access to your personal information and to certain other supplementary information
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information held
  • receive the personal information concerning you which you have provided to us, in a readable format and have the right to transmit this data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object in certain other situations to our continued processing if your personal information
  • otherwise restrict our processing of your personal information in certain circumstances

For further information on each of your rights, including the circumstances in which they apply, please see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations here.

If you would like to exercise any of these rights:

  • email, call or write to us
  • let us have enough information to identify you
  • let us have proof of your identity (photographic ID, recent utility bill)
  • let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web link. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.


Contacting us

If you have any questions about this policy or the information we hold about you. Please contact us by:

Email: contact@harkhrapp.com

By post:
Hallmark Solutions
Unit 14, McKibbin House
Eastbank Road
Carryduff
BT8 8BD